SHIPPING

SHIPPING FEES 

We provide free standard shipping worldwide.

Need it faster? We also offer express shipping. Your express shipping options will be displayed during the check out process, but as a guideline pricing is as follows:

Domestic Express (1-2 business days): $15 AUD
International Express (3-5 business days): $35 AUD

SHIPPING TIME

All orders are sent via Australia Post and include a tracking number.  Delivery times are listed below:

Domestic Standard: 1-5 business days
Domestic Express: 1-2 business days

International Standard: 5-10 business days
International Express: 3-5 business days

Shipping delays may be experienced during busy sale periods and during the lead up to Christmas.  We thank you for your patience.

Customers are responsible for any Customs charges, which are assessed by each individual country at the time of delivery. Unfortunately we cannot estimate your country's Customs charges.

NON-DELIVERABLE, REFUSED OR UNCLAIMED ORDERS

If an order is returned, refused or unclaimed by the customer due to customer refusal, customer absence, or the customer providing incorrect shipping information, we will attempt contact you via email.  All orders that require re-shipping at the request of the customer, whether for returned, refused, unclaimed, or undeliverable packages will require a re-shipping charge. The fees charged for re-shipping are:  $10 AUD (domestic orders) and $25 AUD (international orders).